The Birmingham Energy Advice Manual aims to support you if your work (paid or voluntary) involves giving help, support and advice to people who cannot afford their fuel bills.
This manual is packed full of information and case studies that will hopefully make your role easier.
This manual is free to download thanks to funding from the Energy Saving Trust. Published by Bournville Village Trust and Saltley Community Association. Original written by John Burns, Birmingham City Council, circa 2003; updated by me in 2023, edited by Louise Heaps and illustrated by Amy Purdie.